Terms & Conditions

These Terms & Conditions ("Terms") are a legal agreement between you and Neutrade Ltd, a company registered in England and Wales (company number 11242313) ("Curator", "we", "us"), the provider of the Curator desktop application and related online services (together, the "Service"). By downloading, installing, starting a trial of, purchasing or using Curator, you agree to these Terms. If you do not agree, do not use the Service.

Your statutory rights come first. Nothing in these Terms removes or limits any right you have as a consumer that cannot be removed or limited by law — including your rights under the Consumer Rights Act 2015. Where any part of these Terms conflicts with those rights, your statutory rights prevail.

1. The licence we grant you

Curator is licensed, not sold. Subject to these Terms and your active trial, subscription or lifetime licence, we grant you a personal, non-exclusive, non-transferable, revocable licence to install and use Curator on the number of devices permitted by your licence, for your own personal, non-commercial use.

• Yearly subscription — full use of the Service for as long as your subscription is active and paid.
• Lifetime licence — a one-time purchase covering the current major version of Curator and all of its updates (for example, all 1.x releases for a licence bought during version 1). A future major version (for example, 2.0) is a separate, optional paid upgrade. You are never required to upgrade, and your covered version keeps working.
• Free trial — a time-limited evaluation with full functionality. One trial per person and device.

2. What you may not do

To protect Curator and other users, you agree not to:

• copy, share, resell, sublicense, rent or distribute the Service or your licence key;
• circumvent, disable or tamper with licensing, activation, device limits or any technical protection measure;
• reverse-engineer, decompile or disassemble the software, except to the limited extent this restriction is prohibited by law;
• use the Service to infringe the rights of others, including copyright in media you do not have the right to possess;
• access the Service other than through the interfaces we provide, or place an unreasonable load on our servers or third-party data providers.

Curator is a tool for organising media you already lawfully hold. You are solely responsible for the files you process with it and for ensuring you have the right to do so.

3. Trials

A free trial lets you evaluate Curator for the stated trial period at no cost and with no payment details required. Trials are provided "as is" and may be changed or withdrawn. We use reasonable technical measures (including a hashed device identifier) to enforce one trial per person and device.

4. Payment, billing and renewals

Payments are processed by our reseller and merchant of record, Paddle (Paddle.com Market Limited). Paddle handles the transaction, issues your receipt and is responsible for collecting and remitting any applicable sales tax or VAT. Your purchase is also subject to Paddle's own buyer terms. We do not see or store your full card details.

• Yearly subscriptions renew automatically at the then-current price unless cancelled before the renewal date. You can cancel at any time; cancellation stops future renewals and your access continues until the end of the paid period.
• Lifetime licences are a single payment with no recurring charge.
• Prices are shown at checkout and may change for future purchases or renewals; we will give reasonable notice of a renewal price change.

5. Refunds and your right to cancel

Because Curator is digital content supplied online, the following applies in addition to any refund handling by Paddle:

• If you are a UK or EU consumer, you normally have a 14-day right to cancel a purchase of digital content. However, by starting to use the paid Service (for example, by activating a paid licence and using online matching) within that period, you ask us to begin supply immediately and acknowledge that you lose the 14-day cancellation right once supply has begun. This is why we offer a free trial first — so you can evaluate Curator fully before paying.
• This does not affect your right to a remedy if the software is faulty or not as described under the Consumer Rights Act 2015.
• Refund requests are handled through Paddle; contact us at support@yourcurator.app and we will help.

6. Online services and third-party data

Some features — matching, episode titles, artwork and ratings — rely on online services we operate and on third-party data providers (currently TheTVDB, TheMovieDB and Trakt). These third-party services are outside our control and have their own terms. Curator uses the TMDB API but is not endorsed or certified by TMDB.

We will make reasonable efforts to keep the online matching service available, but we do not guarantee it, and we are under no obligation to keep any particular online feature or data source running. A provider may change, restrict or withdraw access, or we may discontinue a feature. Curator's core local functions — renaming, organising and browsing the files already in your collection — are designed to keep working on your device regardless.

7. Updates

We may release updates, including bug fixes, improvements and new features. Within the version your licence covers, updates are included. We may also change or discontinue features where reasonable, for example where a third-party dependency changes.

8. "As is" — no warranty beyond your statutory rights

Except for the rights you have under law that cannot be excluded, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including any implied warranties of satisfactory quality, fitness for a particular purpose or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that it will match every file correctly. Always keep your own backups of important files. Curator's rename operations are designed to be safe and reversible, but you remain responsible for your data.

9. Our intention, and the honest limits of a guarantee

It is our genuine intention for Curator to succeed and to be supported for a long time. We cannot, however, guarantee that the app, the company behind it, or its online services will continue indefinitely. Software businesses can end, and third-party data services we rely on can change or close.

By purchasing — and in particular by purchasing a lifetime licence — you acknowledge and accept this. A lifetime licence is a licence for the supported life of the current major version; it is not a promise of perpetual online service or of the company's perpetual existence. Your locally-installed, covered version is yours to keep using, and you can export your collection data at any time to move it elsewhere.

10. Limitation of liability

Nothing in these Terms limits or excludes our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for any other liability that cannot be limited or excluded under applicable law (including your non-excludable rights under the Consumer Rights Act 2015).

Subject to the paragraph above:

• we are not liable for loss or damage that is not reasonably foreseeable, or for indirect or consequential loss; and
• our total liability to you arising out of or in connection with the Service, whether in contract, tort (including negligence), or otherwise, is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the claim (or, for a lifetime licence, the one-time amount you paid).

Curator is intended for personal use. We are not liable for any business losses (such as loss of profit, revenue, data, or business opportunity).

11. Suspension and termination

We may suspend or terminate your licence if you materially breach these Terms (for example, by sharing keys or circumventing licensing). On termination, the licence granted to you ends and you must stop using the Service; you may still export your collection data. Sections that by their nature should survive (including licence restrictions, disclaimers, limitation of liability and governing law) survive termination.

12. Changes to these Terms

We may update these Terms from time to time. Where changes are material, we will give reasonable notice (for example, on this page or in the app). Your continued use of the Service after a change takes effect means you accept the updated Terms. The "last updated" date above shows when these Terms last changed.

13. Governing law and disputes

These Terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction. If you are a consumer resident elsewhere, you have the benefit of any mandatory consumer-protection provisions of the country in which you live, and you may also bring proceedings in your local courts.

If you have a problem, please contact us first — most issues are resolved quickly without formal proceedings.

14. Contact

If you have any questions about these Terms, contact:

Neutrade Ltd (registered in England and Wales, company number 11242313)
Postal address available on request.
Email: support@yourcurator.app